• NationBuilder payments, banner messages updates, and fixes

    Update

    Our integrated payment processor now supports GBP, AUD, EUR, NZ, SEK, NOK, DKK, and CHF! It only takes a few minutes to set up and allows you to process donations using Donation (v2) pages.


    Update

    We have a new banner design for nation-wide alerts, as well as for networked nations posting banners to subnations.


    Update

    We've updated the look of the button filter types so your selection stands out more. 


    Fix

    We resolved an issue where counties were not being appended via the geocoding process for a particular area in MS.


    Fix

    We fixed an issue where some paid-pause customers could not access their control panel.

     

  • New membership search filter

    New

    We've added a search filter designed to help users with nations using multiple membership levels. You can now easily filter for “lapsed members” aka those who’ve had memberships expire, but who did not renew at a different membership level than before.

  • Billing system and text keyword autoresponse updates

    Update

    We are implementing a new billing/invoicing/contract management system called Ordway and a few things will change on your end related to this integration. These changes will impact new NB customers who sign up starting 8.1.19 and will be rolled out for all users soon:

    First, if you change anything about your plan mid-term (i.e. amount of phone numbers, text messaging tiers, billing interval, or plan type), the change takes effect immediately and we prorate the impact on the current term. For example, if you are 3 months into an Annual Leader plan and switch to Monthly Leader, we’ll keep your entire payment for the remaining 9 months as a balance and use it to pay down your new monthly invoices. Any upgrades will trigger an invoice the next day for the remainder of the partial period and if the change includes a billing interval change, the next billing date will change as well.

    Second, we will allow you to add multiple people to receive billing-related emails so that NationBuilder billing will be easier for your organization. We have retained only allowing one person to be specified as the primary contact for software usage.

    Third, phone number and text message plans are now managed in a new Add-ons tab under Settings for quicker access.


    Update

    Due to new carrier (ATT/Verizon/Sprint/etc.) requirements, we now include the Broadcaster’s name in the JOIN/STOP text keyword autoresponses. Previously, we did not include any specific information about the broadcaster or nation in the confirmation messages for these. They now read:

    JOIN: “Thanks for joining <Broadcaster Name> alerts! Msg frequency may vary, msg&data rates may apply. Reply STOP to cancel.”

    STOP: “You are unsubscribed from <Broadcaster Name>. No more messages will be sent.”

  • Primary navigation updates, new increment buttons in filters, a subpage deletion update, and more

    Update

    We received feedback about the primary navigation getting in the way of your work so we made some improvements:

    • If the primary navigation is collapsed, it will now remain closed if hovered over.
    • The expand/collapse icon at the bottom of the primary navigation will always be visible.
    • If the primary navigation is collapsed and you click on Website or Communication, it will expand the navigation and open the menu. If there is only one site or one broadcaster, clicking the icon when the navigation is collapsed will take you to that website or broadcaster.
    • We also added new tooltips to the collapsed primary navigation to show you exactly what each icon is.


    Update

    We worked to improve the customer experience on smaller screen sizes. While the control panel is not optimized for mobile devices, we did make improvements that will make it more usable on them. The primary navigation now moves to the top of the screen when the screen size is below 768px. The navigation has also been optimized better for touch.


    Update

    We've added new number increment buttons within filter criteria to allow for quicker adjustments.


    Update

    You used to get redirected back to the main page listing once you deleted a subpage from a page, which was frustrating if you were trying to delete multiple subpages. Now, after you delete a subpage, you will stay on the same subpages listing. 


    Update

    We've updated tags so that the dismissal X is now further from the tag name to prevent accidental tag deletion. If you do delete a tag, a notification will now pop up at the bottom of the page to tell you which tag was deleted and allows you to undo the action.


    Fix

    The page at Finances > Payouts was having trouble reloading when a dropdown selection was changed, this has been fixed. 

  • Updates to send test email and memberships, plus fixes

    Update

    We added a hint to the test email pop up to let you know you can comma separate multiple email addresses to send more than one test.


    Update

    We added a checkbox toggle to all of the membership expiration inputs. 


    Update

    We added tooltips to the buttons on the people toolbar (scope, filter, paths buttons) to easily indicate what they are. 


    Update

    We now include the people count on the "Add tag" dropdown when adding a tag to a person.


    Fix

    Some recurring donations were incorrectly reporting fees in the Payouts summary and exports. If you noticed any missing fees in your exports since late March, you can now re-run the exports and see them reflected appropriately.


    Fix

    UK based customers were unable to record canvas data accurately, as two new political parties recently emerged in the UK and our UK political party codes were outdated. They are now up-to-date. 


    Fix

    Autosuggest dropdowns now scroll with keyboard navigation (this applies to lists, tags, people quick search, page quick search, filters, paths, and point people).


    Fix

    We've added Finance types to finance_types/new page.


    Fix

    We fixed a bug in the Facetweet scheduler that prevented users from selecting a new date after they had selected an initial date.

  • New links, a page creation update, and improved error styles

    Update

    "Preview" and "Live" are no longer tabs on pages. They are now quick links in the header. 


    Update

    The "Include in top nav" checkbox no longer defaults to checked when creating a new page. 


    Update

    We improved the error style for all number input boxes, so they will now show up on the bottom of the input box. 


    Fix

    We fixed the broken sharing option toggle on the tag sharing page.

  • New side by side email editor

    New 

    The email editor got a facelift! We overhauled the editor to offer a new side by side view which allows for less tedious scrolling and more visibility into what your edits will look like when complete. The width of the editor is also adjustable, we moved the "Save" button directly underneath the content area, brought the "Send test email" button to the top, and added a new "Save" button to full screen mode. 

  • Optional donation autoresponse emails

    Update

    We've updated the functionality surrounding automatic donation autoresponse emails to make them optional. You can uncheck the box next to "Automatically send donors an email" if you would like this function turned off. This is helpful if you use donation pages for paid event RSVP's, or if your payment processor already sends a confirmation receipt and you want to reduce the number of notification emails supporters receive.

  • Contact badges on email/text blasts and improvements to invoices

    Update

    You will now see people's contact badges (i.e. a green checkmark for a good email address, red X or "Bouncing" email badge for bad emails) display on the recipients tab of an email or text blast. 


    Update

    Stat boxes within invoice pages will now stay in the header section, and we also added "Finances" and "Revenue" to the breadcrumbs at the top of the page to make for easier navigation. 

  • Updates to page settings and date/time selector

    Update

    As part of the previously mentioned effort to condense and simplify large forms into a 2-column layout, Page settings are now in the new format!


    Update

    We've also added a new date picker that allows you to select a time.


    Update

    We moved the WYSIWYG on volunteer signup pages to its own Intro tab, similar to many of the other page types.